Effective Date: 2026
This Privacy Policy explains how ZionDome, Inc. (“ZionDome,” “we,” “us,” or “our”) collects, uses, shares, and protects personal data when you access or use our websites, applications, software, dashboards, and related services (collectively, the “Services”).
Contact: marco@ziondome.us
Address: Ave Mare Nostrum 3, Blq 6, Esc 3, Piso 3, Puerta 13, 46120 Alboraia, Valencia, Spain
1) Who we are
ZionDome is the data controller for personal data we process in connection with the Services, unless a separate contract (e.g., enterprise/government agreement) states otherwise. If you are using ZionDome through an organization (municipality, insurer, operator), that organization may also be a controller for certain data it uploads or manages.
2) What personal data we collect
We may collect the following categories of personal data:
A) Data you provide directly
- Account information (name, email, phone, role, organization)
- Communications (messages, support requests, meeting notes)
- Billing information (billing contact, invoices, payment status; payment card data is typically handled by our payment processor)
B) Data collected automatically
- Device and usage data (IP address, browser type, pages viewed, timestamps, diagnostics)
- Cookies and similar technologies (see Section 10)
C) Operational and verification data (depending on your use case)
- Inspection and verification records that may include names/roles of reviewers or inspectors
- Workflows and audit logs (who reviewed/approved actions and when)
D) Data we generally do not intend to collect
ZionDome is not designed to collect sensitive personal data (e.g., health data, biometrics, political opinions). Please do not upload such data unless explicitly required and agreed in writing.
3) How we use personal data
We use personal data to:
- Provide, operate, and improve the Services
- Authenticate users and manage accounts
- Provide customer support and respond to requests
- Send service communications (security, updates, outages)
- Process transactions and manage subscriptions (if applicable)
- Maintain security, prevent fraud, and monitor abuse
- Comply with legal obligations and enforce our Terms
4) Legal bases for processing (EEA/UK/Switzerland)
Where the GDPR applies, we rely on these legal bases:
- Contract: to provide the Services you request
- Legitimate interests: to secure and improve the Services, prevent fraud, and understand usage (balanced with your rights)
- Consent: where required (e.g., certain cookies/marketing)
- Legal obligation: to comply with applicable laws
5) How we share personal data
We may share personal data with:
A) Service providers (processors)
Vendors that help us run the Services, such as hosting, analytics, email delivery, customer support tools, and payment processors. They are authorized to process personal data only as necessary to provide services to us.
B) Your organization and authorized users
If you use ZionDome through an organization, admins and authorized users may access data according to roles and permissions.
C) Legal and safety
We may disclose data if required by law, court order, or to protect rights, safety, and security (e.g., fraud prevention).
D) Business transfers
If we are involved in a merger, acquisition, financing, or sale of assets, data may be transferred as part of that transaction.
We do not sell personal data.
6) International data transfers
We may process personal data in countries outside your country of residence, including the United States and the European Union, depending on where our service providers operate. Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses or equivalent mechanisms.
7) Data retention
We retain personal data only as long as needed for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type (e.g., account data, audit logs, billing records). You may request deletion as described in Section 9, subject to legal/contractual limits.
8) Security
We use reasonable administrative, technical, and organizational measures to protect personal data (e.g., access controls, encryption in transit where applicable, logging, and least-privilege permissions). However, no system is 100% secure, and we cannot guarantee absolute security.
9) Your rights and choices
Depending on your location, you may have rights such as:
- Access to your personal data
- Correction of inaccurate data
- Deletion (erasure), subject to legal/contractual obligations
- Restriction or objection to certain processing
- Portability (receive data in a structured format)
- Withdraw consent where processing is based on consent (without affecting prior processing)
To exercise rights, contact us at marco@ziondome.us. We may need to verify your identity.
EEA/UK complaint right
If the GDPR applies, you may also lodge a complaint with your local data protection authority.
10) Cookies and analytics
We use cookies and similar technologies to:
- Operate the site and maintain sessions
- Understand usage and improve performance
- Measure marketing effectiveness (where used)
You can control cookies through browser settings and (where applicable) our cookie banner. For more detail, see our Cookie Policy: [Insert link].
11) Third-party links and services
Our Services may link to third-party websites or tools. Their privacy practices are governed by their own policies. We are not responsible for third-party practices.
12) Children’s privacy
The Services are not intended for children under 16 (or the minimum age required by local law). We do not knowingly collect personal data from children.
13) Changes to this Privacy Policy
We may update this Policy from time to time. We will post the updated version with a new Effective Date. If changes are material, we will provide notice via the Services or email where appropriate.
14) Contact us
For questions, requests, or privacy concerns, contact:
Email: marco@ziondome.us
Address: Ave Mare Nostrum 3, Blq 6, Esc 3, Piso 3, Puerta 13, 46120 Alboraia, Valencia, Spain